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Privacy Policy

Last updated: 9 May 2026

1. Introduction

Wyno (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit wyno.ai or use our services. We comply with the Personal Data Protection Act 2012 of Singapore (PDPA).

2. Personal Data We Collect

When you contact us through this website, we collect:

  • Your name
  • Your email address
  • The category of your inquiry (restaurant, press, investor, etc.)
  • The content of the message you send us

We do not use cookies for tracking or advertising purposes on this website. We do not collect sensitive personal data such as financial information, government identification numbers, or health information through this website.

3. How We Use Your Personal Data

We use your personal data only to:

  • Respond to your inquiry or partnership request
  • Provide information about our services if you have requested it
  • Comply with legal obligations

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Disclosure of Personal Data

We may disclose your personal data only to:

  • Service providers who help us operate this website (e.g., form processing, hosting)
  • Legal authorities, when required by law or to protect our legal rights

All third-party service providers are bound by confidentiality obligations and may only use your data for the specific purposes for which we engage them.

5. Data Storage and Security

We store your personal data on secure servers and apply reasonable technical and organisational measures to protect it from unauthorised access, loss, or disclosure. However, no transmission over the internet can be guaranteed 100% secure.

6. Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Inquiry messages are typically retained for up to 24 months from the date of submission.

7. Your Rights Under PDPA

Under Singapore's PDPA, you have the right to:

  • Access your personal data we hold
  • Request correction of inaccurate or incomplete data
  • Withdraw consent for the use of your personal data
  • Request deletion of your data, subject to legal retention requirements

To exercise any of these rights, please contact us through the contact form on wyno.ai.

8. International Transfers

Your personal data may be stored or processed in countries outside Singapore where our service providers operate (such as the United States or the European Union). When we transfer data internationally, we ensure equivalent protection standards in line with PDPA requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the “Last updated” date reflecting the latest revision.

10. Contact

For privacy-related questions or to exercise your rights, please use the contact form on wyno.ai.